Privacy policy

Welcome to mylovebugrocky. This website is owned and operated by mylovebugrocky LLP. Throughout the site, the terms "we", "us" and "our" refer to mylovebugrocky LLP. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mylovebugrocky, owned and operated by mylovebugrocky LLP.

MyLovebugRocky is accessible from www.mylovebugrocky.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Mylovebugrocky and how we use it.

1. Information Collection and Use

For a smooth shopping experience, we collect personal information when you make a purchase or attempt to make a purchase through the Site. This includes:

Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, and time zone.

2. How We Use Your Information

We use the information we collect generally to:

Fulfill orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Communicate with you and screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

3. Data Protection and Security

We value your trust in providing us your Personal Information. We use SSL (Secure Sockets Layer) technology to ensure that your data is encrypted and protected during transmission. We do not sell, rent, or share your personal information with third parties for their promotional purposes.

4. Cookies and Tracking Technologies

Our website uses "Cookies" to enhance your shopping experience and gather information about how visitors interact with our site.

What are Cookies? Cookies are small data files placed on your device or computer that often include an anonymous unique identifier.
How We Use Them: We use cookies to remember items in your shopping cart, understand your preferences for future visits, and compile aggregate data about site traffic.
Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://google.com
Conversion Tracking: We use tracking pixels (such as the Google Ads tag) to measure the effectiveness of our advertisements and to show you relevant products based on your past visits to our site.
Opting Out: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. You can also opt-out of Google Analytics here: https://google.com
We do not sell your personal information to third parties and we use SSL (Secure Sockets Layer) technology to ensure that your data is encrypted and protected during transmission. Google Privacy Policy here: https://google.com

5. Third-Party Sharing

We share your Personal Information with third parties only to help us use your Personal Information, as described above. For example, we use Shopify to power our online store and Google Analytics to help us understand how our customers use the Site. We also share data with shipping carriers (USPS and UPS) to ship your items to you and payment processors to complete your transactions.

6. Your Rights and Data Retention

If you are a resident of certain territories (such as the EU or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@mylovebugrocky.com or by using the details provided below:

MyLovebugRocky

1.844.200.6527

support@mylovebugrocky.com

Based proudly in Lawrenceville, New Jersey | Shipping Worldwide