Terms of Service

Terms of Service

1. Overview

Welcome to mylovebugrocky. This website is owned and operated by mylovebugrocky LLP. Throughout the site, the terms "we", "us" and "our" refer to mylovebugrocky LLP. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Products and Pricing

  • Accuracy: We strive to display the colors and images of our products (character pajamas, slippers, etc.) as accurately as possible, but we cannot guarantee your monitor's display will be exact.
  • Pricing: Prices for our products are subject to change without notice. However, the price displayed at the time of your order will be the final price you pay at checkout (excluding applicable shipping and sales tax).
  • Currency: All prices are listed in USD.

4. Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail or phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases.

5. Payments and Security

Payments are processed securely. We use SSL (Secure Sockets Layer) technology to ensure your data is encrypted. We do not store your full credit card information; payments are handled by our secure third-party processors (e.g., Shopify Payments, PayPal).

6. Returns and Refunds 

Your purchase is subject to our Refund and Return Policy, which is incorporated into these Terms.

  • Return Window: 15 days from delivery.
  • Defective Items: If an item arrives defective or damaged, please notify us at support@mylovebugrocky.com within 10 days of delivery. For verified defects, we will provide a prepaid shipping label and offer you the choice of a full refund or a replacement item at no additional cost to you.
  • Return Policy (https://www.mylovebugrocky.com/pages/return-policy)

7. Intellectual Property

All content on this site, including logos, text, and images, is the property of MyLovebugRocky and is protected by copyright laws. You may not reproduce or use our content without express written permission.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Jersey and any legal actions related to mylovebugrocky LLP must be filed in this jurisdiction.

9. Contact Information

Questions about the Terms of Service should be sent to us at:
Email: support@mylovebugrocky.com
Phone: 1.844.200.6527
Mailing Address: 1 Craven Lane, #6114, Lawrenceville, NJ 08648, USA          Location: Based in Lawrenceville, New Jersey, USA | Shipping Worldwide